NEVER UPDATE THE FIRMWARE ON EPSON PRINTERS! Let them live with the fact their BS “security updates” leave printers open to attack. If it’s clogged, the cleaner can be found on eBay. That can be fixed by forcing the air out. The other common issue is printhead air, but that’s usually associated with inconsistent print quality issues. Pigment is far worse then the dye ones as well, but it happens on both. The issue is usually caused by OEM Epson ink (and is compounded with false “security updates”, which only block 3rd party ink carts). At this point, clogging is a well established design flaw Epson has yet to fix because they make so much money on consumables since they change them every refresh. Epson has designed their printers so the printhead is difficult to remove for normal users - it’s not an issue if you’re used to it, but it gets first timers all of the time. With Epson it’s almost always a hardware flaw. *Read: I know this because I often pick these up for nothing and use them as a cheap scanner.*
